LEGISLATIVE RESEARCH CENTER
File #: 24-5149    Version: 1
Type: Agenda Item Status: Passed
File created: 2/23/2024 In control: Emergency Operations
On agenda: 3/18/2024 Final action: 3/18/2024
Title: Vote to approve the proposal from Carolina Recording Systems for the upgrade of mission critical recording hardware and equipment for the Emergency Communications Centers for $159,735.00
Attachments: 1. CRS Quote # - Q-00164 - Chatham County 911 - DX Upgrade Actual
Related files: 19-3042, 24-5148

Title

Vote to approve the proposal from Carolina Recording Systems for the upgrade of mission critical recording hardware and equipment for the Emergency Communications Centers for $159,735.00

 

Abstract

Introduction & Background:

The county operates two (2) emergency communications centers (ECC), also known as public safety answering points (PSAP) or 9-1-1 centers; there is a primary and backup ECC.  A component of each ECC is hardware and equipment to record all phone calls and radio traffic, both inbound and outbound.  Mission critical recording equipment is required per North Carolina general statute.

                     

Discussion & Analysis:

Carolina Recording System is our current vendor for sales, third party integrations, service, and maintenance.  They are an industry leader for public safety and mission critical recording solutions and the authorized vendor for specific products in this part of the country for emergency communications centers.  The current mission critical recording equipment and hardware needs to be upgraded.  The NC 911 Board recommends a refresh cycle for this equipment every five (5) years.

 

How does this relate to the Comprehensive Plan:

Ensure public safety through adequate resources, plans, and partnerships to keep people and property safe.

 

Budgetary Impact:  $159,735.00

                     

Recommendation/Motion:

Motion to approve the proposal from Carolina Recording Systems for the upgrade of mission critical recording hardware and equipment for the Emergency Communications Centers $159,735.00.